Frequently Asked Questions

  • Q:What is involved in servicing my home for fleas and how do I prepare?

    A:We will treat the carpeted areas of your home and upholstered furniture. The flea life cycle has four stages- egg, larvae, pupae and adult. We use an aerosol product that contains two types of active ingredients. One of these will kill the adult fleas and the other ingredient is an insect growth regulator (IGR). An IGR prevents the larva from being able to go into the pupal stage, helping to break the life cycle. 


    The pupal stage of the flea life cycle will not be affected by our treatment until they emerge as adults, so you may see adult fleas for up to three weeks. These adults should die shortly after they emerge.  

    We will also do a perimeter/spot treatment in critical areas outside your home.  

    For our flea treatment to be successful it is extremely important that you follow these steps. 1. Make arrangements to have your dog or cat treated for fleas about the same time as our treatment. 2. Just prior to our scheduled service (that day or the evening before), pick up items from the floor such as toys, shoes, papers, boxes, etc. Don’t forget closets where shoes and clothes are stored and especially under beds! 3. Next, vacuum thoroughly! This removes adult fleas and flea eggs as well as preparing the carpet to better accept the aerosol into the base fibers. Dispose of the vacuum bag. 4. Remove pet dishes and make sure pets are out of the house during the treatment. 5. Pick up pet dishes, toys, etc. from around the outside of your house 6. You need to stay out of the house for at least an hour after our service. 7. Vacuum daily for at least one week after the treatment. 8. Do not clean carpets until fleas have been gone for several weeks. (We recommend that any carpet cleaning be done, prior to our service.) 9. Be patient. You may continue to see adult fleas for up to 3 weeks. Continue to vacuum, and sweep and mop vinyl, tile, etc. If you are still seeing fleas after four weeks, call our office.

  • Q:If I Keep A Spotless Property, Can I Still Get Bed Bugs?

    A:Yes! Infestations are not due to sanitation problems. World-class hotels have reported bed bug problems. They have been found in hotels, apartments, condos, homes, dormitories and even vehicles!

  • Q:How Do I Know If I Have A Bed Bug Problem?

    A:First of all….they bite! Occupants will complain of red itchy welts on any bare skin exposed while sleeping. Bed bugs are so small; these mahogany to rust brown/reddish colored pests are barely visible to the naked eye. You will notice rust colored dots or marks on bed linens and mattresses. With heavy infestations, you may also notice a sweet smelling odor.

  • Q:Where Do Bed Bugs Hide?

    A:Bed bugs hide in a variety of places, such as: mattresses, linens, upholstery, furniture crevices, floors, behind wallpaper and picture frames. They stay hidden during the day and are active at night.

  • Q:Should You Be Concerned?

    A:Concerned yes…Alarmed no. You can feel secure with the knowledge that our company is expert at ridding these pesky pests from your property – should you encounter a problem. Bed bugs are extremely difficult to eliminate. Do-it-yourself products and measures just don’t work. The professionals at will locate the source(s) of infestation, treat the problem area(s) in an environmentally responsible manner and return for a follow-up inspection, if needed.

  • Q:How do you treat for bed bugs?

    A:Treatment Methodology: The Hopper professionals will do a thorough inspection, in order to determine the extent of infestation. Once identified, a comprehensive elimination program will be put into place that will include extensive recommendations accompanied by wide-ranging application program. Since Bed Bug populations spread rapidly, immediate action is necessary!

  • Q:Does Hopper Termite & Pest offer pest management services for LEED Certified Buildings?

    A:Yes, Hopper Termite & Pest offers an Integrated Pest Management Program for Properties with LEED Certification requirements. We are the only Pest Management firm in Arkansas to be recognized by the Environmental Protection Agency’s Pesticide Environmental Stewardship Program, for it’s commitment to reducing the amount of pesticide risk in the environment. Only a handful of companies nationwide have received this coveted recognition. 


    Hopper Termite & Pest, Inc uses an IPM-Integrated Pest Management Program or as we call it PPM Preventative Pest Management based strategy in our commitment to provide outstanding service to our valued customers.  

    Preventive Pest Management integrates the use of:  
    Inspection  
    Sanitation Recommendations  
    Exclusion  
    Mechanical Controls  
    Cultural Controls  
    Biological Controls  
    The Judicious Use of Materials when necessary: While IPM definitely encourages alternatives to pesticides when feasible, chemical controls are used when necessary. However, in an IPM program, pesticides that are least-disruptive, most-selective to specific pests, and rapidly biodegrade are preferred over common, broad-spectrum materials. When chemical controls are used in an IPM program, every effort is made to spot-treat specific areas rather than treating large areas.  

    Education & Communication: Green building, also known as sustainable building is the practice of creating healthier and more resource-efficient models of construction, renovation, operation, maintenance and demolition. b. Green buildings are scored by rating systems. The nationally accepted benchmark for the design, construction and operation of green buildings in the U.S. is the Leadership in Energy and Environmental Design (LEED) Green Building Rating System”, which was developed by the U.S. Green Building Council (USGBC). LEED consists of a set of prerequisites and credits with specific requirements for obtaining points in order to become a certified green building. LEED gives building owners and operators the tools they need to have a measurable impact on their buildings’ performance.  

    Services offered Commercial Green Pest Management a full service Integrated Pest Management Plan specifically designed for Existing Buildings. Written plans help move commercial pest control from a reactive system to a prevention-oriented system. Annual plans enable pest managers to prioritize use of resources, justify planned expenditures, provide accountability to IPM policies, and coordinate with other components of the building management system. These plans emphasize repairing buildings, changing waste management procedures to deny food, water, and shelter to indoor pests, and modifying plant materials and landscape maintenance practices to relieve plant stress and improve plant health costs of these repairs and changes may fall within ongoing operation expenses in existing budgets, or may require a one-time expenditure. In the long-term, however, these activities will reduce overall pest control costs as well as other maintenance and operating budget expenses.  

    Our Specific Service Plans that are developed For Property and for Property Managers contain the necessary components required by the LEED rating system for Existing Buildings, in order to achieve the prerequisites and credits toward LEED Certification.  

    Necessary Components included in Integrated Pest Management Program to comply with LEEDS:  
    Inspection: Describe the facility management and operations processes to which the policy applies. Describe the building components, systems, and materials to which the policy applies.  

    Performance Metric a. Describe the how performance will be measured and/or evaluated.  

    Goals: Identify the goals that the building strives to meet by adhering to the policy.  
    Note: Although project teams must set goals, documentation of actual achievements is not required to demonstrate compliant policies. Teams are encouraged to set high goals and work toward the achievement of these goals.  

    Procedures and Strategies a. Outline the procedures and strategies in place to meet the goals and intent of the policy. Responsible Party Identify the teams and individuals involved in implementing the policy. Identify and outline the major tasks for the responsible parties.  

    Time Period: Identify the time period over which the policy is applicable.  

    Fees and service terms [Addressing concerns that IPM is more expensive than traditional pest control]  

    The Problem: Until agencies have experience with IPM, they expect it to cost more than their current program.  

    How to Address It: While there are short-term start-up costs for any new technology, in the long run IPM has usually proven more cost-effective than a strictly chemical control program. When possible, IPM programs substitute information gathering (monitoring) in place of other pest control activities, such as preventive pesticide applications. This can be very cost-effective.  

    For example, by monitoring 1100 elm trees, rather than spraying them against elm leaf beetles, the City of San Rafael, CA found that only a small portion of the trees required treatment. As a result, the city saved $1400 (including monitoring costs) in the first year of its IPM program, compared to the previous year when all trees were sprayed. IPM methods emphasize reducing the source of pest problems (e.g., designing out pest habitat and food sources) rather than treating symptoms (e.g., spraying). This type of pest prevention program is more cost-effective than a continuing program of pest reduction that does not address the underlying cause of the infestation and is therefore repeated again and again.  

    For example, by permanently reducing habitats for rats (i.e., by filling rat holes with concrete, changing the design of garbage cans, and increasing frequency of garbage pickup) the National Park Service was able to permanently reduce rat populations in certain parks. Previous rat control programs that had relied on poison baits had not been successful despite large expenditures of labor and money.  

    Lack of Continuity: Continual bidding processes, for low bid pest control services, destroys the efficacy of long-term comprehensive pest management programs. With the partnership of the property management company and the professional pest management company, working together in a long-term relationship, an IPM program can be maintained and continually enhanced to not only comply within the property’s LEED’S certification program, but actually effectively reduce pest infestations and reliance on pesticides.  

    The importance of this partnership is to maintain a history of services, records and experience of previous treatments, knowledge of infestations, and ongoing pest management solutions. One of the benefits of a long-term relationship with a sole provider, is the goal of reducing the use of pesticides will be achieved and compliance with LEEDS certifications will be measurable and consistent.  

    Environmental Stewardship: Environmental stewardship is the responsibility for environmental quality shared by all those whose actions affect the environment.  

    Businesses and other institutions have a wide variety of opportunities to practice environmental stewardship. From the way they manage their operations, to the products and services they offer customers, to the projects and activities they support in their communities, businesses and other institutions can play an important role in protecting the environment and preserving natural resources Hopper Termite & Pest, Inc has committed and pledged Environmental Stewardship by joining the EPA Environmental Protection Agency and partnering with them in the PESP Pesticide Environmental Stewardship Program. Organizations pledge that environmental stewardship is an integral part of pest control, and they commit to working toward pesticide practices that reduce risk to humans and the environment. Hopper Termite & Pest, Inc has taken a strategic approach to risk reduction and undertaken specific, measurable activities toward achieving their risk reduction goals. Hopper Termite & Pest, I nc is the first and only Pest Management company in Arkansas to be recognized as a partner with EPA.

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