Alton & Jean Harrison
708 Broadmoor Dr
Mtn Home
AR
72653
Comments:
July 24, 2007
Mr. Harrison called to let us know that William (Tunstall) did a wonderful job in inspection his house. William took the time to answer all questions.
Cindi Felenko & Thomas Tunney
Mtn Home
AR
72653
Comments:
April 25, 2007
Cindi Felenko & Thomas Tunney
Mtn Home
AR
72653
Comments:
April 25, 2007
"Just a note to let you know what a pleasure it is to do business with such a friendly, informative, and professional company. Your telephone staff is the greatest.
I would also like to note that Troy Reynolds is the best. I have dealt with many exterminators, large and small companies, never someone as friendly, helpful, timely and professional as Mr Reynolds. Keep up the good work."
Cozzen Country Cabins
3352 Hwy 101
Gamaliel
AR
72537
Comments:
July 23, 2007
They called to say that Loye (Hellums) is wonderful. He did a very good job and they were very pleased with his work.
Denney & Julia Thomason
19 Marina Hills
Theodosia
MO
65761
Comments:
August 7, 2006
We sincerely thank DeWayne Smith for notifying us of a water leak under our cabin at Marina Hills. We feel he made a special efford to let us know. Thankfully our son was there that day but had no idea it was leaking under the cabin. We appreciate Dewayne and wanted to give him credit for a job well done, Thank you, Denny & Julia Thomason
Gerald & Joanne Carlstein
1638 Terrington St
Mtn Home
AR
72653
Comments:
July 21, 2008
Dear Sir or Madam:
On July 1 our annual termite inspection was performed by Dennis Clayton. After Dennis had completed a thorough inspection under and around the house and garage, he advised us that there was some standing, stagnant water in the crawl space. Invited into the house to receive our inspection payment check, he took us to the bathroom area he estimated was over the wet area.
Thanks to Dennis's observation and concern for our property, we have been able to have the area inspected and repaired by Bruce Cox, a very capable local plumber who has done work for us several times. The culprit was a broken washer in the bathtub drain under the house.
Dennis's conscientious work and report to us probably saved us more serious repairs down the road. Please convey our thanks to him and accept our thanks to your firm for having capable and conscientious employees.
Sincerely yours, Gerald & Joanne
Mike Walker, Mtn Home Public Schools
1309 S College
Mtn Home
AR
72653
Comments:
letter received from Mike Walker:
Dear Mark: Another school year is drawing to a close. I just want to convey to you how much Mountain Home School District appreciates the excellent service we receive from Hopper Environmental. For the past approximately 25 years we have seen your company grow and expand, but we have never been treated any differently than when you were a smaller company.
Our annual termite inspection is always performed on time and the monthly pest inspections are performed regulary. Whenever we have a 'bug' or 'spider' situation, your company always handles the situation in a timely manner. The employees who visit our 12 locations are always polite and courteous-a reflection of the management of the company.
It is with great pleasure I would recommend Hopper Environmental Services to anyone who is interested in conducting business with you.
Sincerely, Mike A Walker, Director Auxiliary Services
Mtn Home Public Schools
1309 S College
Mtn Home
AR
72653
Comments:
Letter dated: August 7, 2007
Recently, we discovered a termite problem in our bus driver's room at the transportaion garage. Your company was notified and an employee was sent to take care of our problem. The wall where the termite damage was located had a mural depicting a school bus painted on it. Yesterday, after the termite damage was corrected and the job completed, I inspected the rpairs.
I understand Kevin White was the repairman who did this work. He did an excellent job and left the area clean and neat. The mural was restored to its original condition without even a trace of disturbance. I just want to commend Mr. White on his work. I hope we never have to use your repair services again, but in case we do, Mr. White woudl be our choice for a repairman.
Again, please convey to Mr. White our thanks for a job well done.
Mike Walker Director Auxiliary Services
Paul Wirth
498 Ascnesion Rd
Mtn Home
AR
72653
Comments:
February 6, 2006 "I am writing to express our appreciation for your prompt attention to resolving the termite damage to our home earlier this year. There has been a Termite Protection Contract with your company in effect continuously since the house was built in 1973. We assumed the contract ten years ago when we purchased the home. Your inspections have alwasy been regular and thorough but this year, we discovered damage to the front entry way and dining room wall from what turned out to be a difficult to detect entry source. Correcting the damage was especially difficult because it involved replacing custom installed elements. The employees who did the work, Dennis and Chuck, could not have been better to work with. They were very courteous and understanding, willing to listen to us and explain everything. This could have been a very traumatic experience for my wife and I, but the reassurance of working with Dennis and Chuck alleviated our concerns. When we bought our home, our realtor, Danny Porter, told us whatever we do, keep the termite contract in effect. We are happy we listened to his good advice. Again, thank you to your company and employees for excellent service. Sincerely, Paul Wirth
Robert & Barbara Schultz
Mtn Home
AR
Comments:
"Service is very courteous and prompt. They check for entry points for rodents and insects. Outside service is very good. The technician (William Tunstall) is very efficient and knowledgable in pointing out potential problem areas and methods to correct. He is very friendly and competent." February 6, 2006
Rock Engler
Mtn Home
AR
72653
Comments:
October 5, 2006
Travis did a great job. He took the time to answer all of our quetions. Thank you very much.
Stan Butler
3705 Newcastle Dr
Conway
AR
72035
Comments:
July 21, 2008 Dear Madam or Sir,
This letter is jut to acknowledge the outstanding service that I received from one of your employees, Stan Chism, when he treated my newly built cabin near the Buffalo River at 145 Highway 268 East.
Not only did he do an outstanding job with cleaning wood debris out from under my cabin but I could tell how thorough he was with drilling in the foundation of my 3 story garage and digging the little trench around my structures. He dug the trench's with the least amount of disturbance to my newly sodded lawn for which I was grateful.
In addition to his workmanship and thoroughness, he was professional and very pleasant to be around. I'm sure this was made a little more difficult as I had several questions about termites and my structures.
I have been in sales and sales management for over 30 years and I have learned to appreciate excellence when I see it. You have an excellent employee in Stan Chism and I just wanted to, in my small way, communicate that.
Sincerely, Stan Butler